Originally Posted by
WASP
The irony with this entire 'One Ford' program is as the world is shifting fast towards consumer first experiences - meaning the better a business creates relevant, meaningful and very personalized experiences to their consumers the greater the opportunity and growth. It seems Ford is trying to execute a one size fits all global consumer solution. Different countries, different cultures, different people have different needs. Taking a global approach was much needed years ago but the game has moved on already (where did time go? lol).
If I was an auto manufacture I would be working towards a method in which buyers, with some professional guidance could build their own cars digitally and have them shipped directly to them anywhere in the world. The dealerships would be converted to advanced customer experience centres where buyers can do things like see cars being made in real time and work with car stylists and engineers to create type of vehicles which suits their needs. Different countries and regions will have different rules or constraints, so buyers will only see what is available to them.
For this to happen Ford would need to build an advanced construction framework with a digital user interface designed to be modular and object oriented. Essentially this is a substantial series of elements and digitally controlled parameters which allow consumers to assemble and customize their cars digitally, knowing that each component will work with each other (engineering, safety and legally wise), and being able to predict the end user experience so the consumer gets to virtually experience what they have created before ordering. The framework would be replicated all over over the world to streamline delivery and meet customer demand. When Ford develop something new or change something for whatever reason it would be designed to be framework compatible so can rolled out globally. Upgrading of software related features would be done automatically and will not require the owner to make a service booking.