Unable to lock/unlock with key

Hi folks, hope this is in the right place.

While i can use my remote to lock/unlock i am unable to use either of my keys. Is there a way of rectifying this. I recently was unable to get into my car because the remote battery was flat so would like to have the option of using the key.

Help appreciated.

The key is turning but nothing happening? Or its jammed.

First point of call would be to take the door card off and see if there is anything obvious. There is a metal bar that controls the mechanical side of the actuator something might have happened.

What Daniel said ...